Reliability HotWire: eMagazine for the Reliability Professional
Reliability HotWire

Issue 8, October 2001

On The Hot Seat

John Keller, Motorola Inc.

Mr. Keller is a quality/reliability engineer for Motorola Inc. His primary responsibility is the reliability of new product introductions for Motorola's Sensor Products Division. He has been with Motorola for 28 years, and has been involved with product quality and reliability for most of that time. He holds a BSEET degree from Arizona State University.

An article on "Accelerometer Lifetime Prediction Modeling Based on Field Failures," submitted by Mr. Keller and his colleague Theresa Maudie, will appear in the next issue of Reliability Edge. In this article, Mr. Keller and Ms. Maudie describe how life data analysis of field data for one of Motorola's products (using ReliaSoft's Weibull++) provided timely and easily understood graphical information about the reliability of products in the field, which was used to support management decisions.

John Keller, Motorola Inc.

* Which ReliaSoft applications do you currently use, and how long have you been using them?

I presently use Weibull++ version 5 and have been using it for about 3 years.

 

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What, if any, reliability analysis software packages did you use prior to using ReliaSoft applications?

I have reviewed both Relex and SuperSMITH.

 

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Have you been able to reduce your test and/or analysis time due to use of ReliaSoft applications?

Our analysis time of field failures has been greatly reduced.

 

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Have the use of ReliaSoft applications made it easier to spot potential problems with products under test?

It has greatly helped us to identify our field failure causes and provide focus on eliminating them. In addition, we have been able to provide our customers with evidence of our ability to reduce our field failure rates.

 

*

Have you been able to increase the reliability of your products due to use of ReliaSoft applications?

Yes, most definitely. It has helped us prioritize which field failures, if eliminated, will have the largest impact for our customers.

 

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What do you like the best about ReliaSoft applications?

The user-friendly interface and the ability to paste in data from Excel. I also like the details provided in the plots and the Parameter Estimator.

 

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What would you like to see ReliaSoft do in the future to improve current applications, or add to the current family of tools?

I am not as familiar with your accelerated life test analysis software (ALTA), but I would like to see it have the ability to model other stresses, such as dielectric strength and metal fatigue. [NOTE: This is available in ALTA and ALTA PRO.]

 

ReliaSoft Corporation

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